Simply Postcode help centre
Frequently Asked Questions
Find clear information about address searching, Royal Mail PAF data, licences, purchasing and using Simply Postcode.
✓ Search options
✓ Data & licensing
✓ Payment help
✓ UK support
Browse help by topic
Choose a category below.
Service & customer stories
Learn about service availability and customer experiences.
Searching & address types
Understand postcode, wildcard and street-address searching.
Data & licensing
See what is returned, how data is maintained and how licensing works.
Purchasing, terms & privacy
Find payment, geographical coverage and legal information.
Need more help?
Speak to our UK support team
If you cannot find the answer you need, contact us and we will point you in the right direction.